Yes! Here’s how our gift cards work: Gift cards are delivered via email after purchase and contain redemption instructions; we do not ship physical gift cards. If you’d like the gift card sent directly to the recipient’s inbox, please include their email address at checkout, not yours. Or, feel free to email it to yourself and then forward or print the gift card.

Gift cards are only available in denominations of €25, €50, €75, €100 and €150 and there are no additional fees. Gift cards are available for use only in joienatural.com. Please note: Gift cards cannot be returned or refunded.

Yes! Our products make perfect gifts for any occasion. Invoices are not included with orders, so gift recipients will not see the price of their order. You can even personalize a handwritten note that we will include with the order!

It depends on where you are. Orders are fulfilled within 2-3 business days. Delivery details and tracking information will be provided in your confirmation email.

Observation: Once an order is shipped, tracking information is out of our control, and as much as we'd like to be there, the final delivery is out of our hands. We are currently unable to replace lost or stolen packages.

We agree on the importance of being a conscious consumer, so thank you for asking these questions.

We are dedicated to providing the highest standards of organic, sustainably harvested herbs, grown locally on a family farm in Portugal.

We agree on the importance of being a conscious consumer, so thank you for asking these questions.

We are dedicated to providing the highest standards of organic, sustainably harvested herbs, grown locally on a family farm in Portugal.

We agree on the importance of being a conscious consumer, so thank you for asking these questions.

Our crystals are sourced primarily from Brazil, the USA and China. All of our crystals are sustainably sourced and we work with small businesses to ensure we have a business relationship with them. We care about the conditions and how the crystals are processed, to ensure they are environmentally friendly and ethically sourced.

We do not currently offer product customization, however we would be happy to add a personalized handwritten note to the packaging as a gift note!