We collect personal information from you and we collect it by fair and lawful means, with your knowledge and consent.
We also let you know why we are collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service.
What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
1. NECESSARY OR OPTIONAL DATA
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
– Internal record keeping;
– Use the information to improve our products and services;
– periodically send promotional emails about new products, special offers or other information we think is relevant to your email address;
– Contact you via email for market research purposes.
2. PURPOSES OF COLLECTION AND PROCESSING
a) To automatically and electronically complete order processing;
b) In order to issue an invoice relating to electronic contracting;
c) For the purpose of communicating data indicating the destination address of the order to the competent postal services;
d) To communicate electronically with the user, both via email and via the electronic contact form;
e) For the registration and storage of contracts in the responsible party’s database.
Joie will not use personal data for purposes other than those described here without prior information to the user, as well as their consent, if applicable.
3. TRANSMISSION AND DISCLOSURE OF DATA
Therefore, the recipients of any data entered by the user will be only Joie, the payment services and the postal delivery services, as well as all employees of these entities in pursuit of the necessary payment and delivery purposes, respectively, without prejudice to the following.
Joie may, in any circumstance that changes the structure of the commercial company, including, in particular, merger, division, transformation, liquidation, dissolution, insolvency or transfer, by any means and for any purpose, without any limitation, transfer, assign or sell, in whole or in part, to third parties, without limitation, any information or personal data, entered by any user, that identifies or makes any person identifiable.
The user agrees to any transmission of his/her personal data due to merger, division, acquisition, transformation, dissolution or insolvency, and for any reason, of Joie.
The data entered by the user may be transmitted or transferred to third parties for commercial or marketing purposes, when there is prior consent from the data subject or information made available to that effect in this Policy, and always within the legal limits.
Personal data collected and processed by Joie may be transferred, in whole or in part, and at any time, to any criminal police body or any judicial authority, in accordance with and under the legal and procedural terms necessary for this purpose.
4. ACCESS, MODIFICATION AND OPPOSITION
Joie provides the user with the technical methods necessary to access, rectify, erase or block data, through the options available in the User Account.
However, the user can always contact Joie, for these purposes, via an electronic form or by sending a message to its email address. info@joienatural.com, or to access, obtain, rectify, delete or block any other information relating to your personal data.
By using Joie's websites, the user agrees to this Privacy Policy, and therefore, in order to object to the collection and processing of their personal data, they must inform Joie of their intention to erase their personal data, without prejudice to data retained for the purpose of historical recording of contracts previously entered into.
The user has the right to object, at any time, in whole or in part, for legitimate and well-founded reasons, to the processing of his/her personal data, even if necessary for the expressed purposes, as well as the right to object to his/her personal data being processed for commercial, advertising or marketing purposes; both objections must be made through the electronic contact means made available by Joie.
5. SECURITY
Joie. indicates, in clear terms and in the appropriate places, which data are necessary for a given operation or purpose to be carried out. Without the provision of said data, as well as the respective consent of the holder, it will not be possible to carry out the respective purpose, as per point 5. Other data that are not necessary for the pursuit of the purposes described will always be optional, depending on the user's will to introduce them.
The personal data collected from the user includes: full name, email address and postal address (street, postcode, city and country). They are therefore appropriate and relevant for the purposes of collection and processing set out below.
Personal data entered for payment via PayPal follows PayPal's terms and conditions and privacy policy, so users are advised to read and accept them.
Joie strives to have and maintain the appropriate technical and IT resources – taking into account the current state of technology and the costs relating to the types and processing of data – to ensure the security of the user's personal data against deletion, loss, alteration, transmission, disclosure, unauthorized access, in whole or in part, negligent or intentional, whenever unlawful or outside the scope of this Policy.
Joie, as it is unable to guarantee total computer security, due to advances in computer crime, does not assume any responsibility for the above, and as expressed in point 3 of the Terms and Conditions.
6. APPLICABLE LAW
The law applicable to this Privacy Policy is Portuguese Law.
7. OTHER INFORMATION
The Privacy Policy is always available on the referenced websites, where the date of its last update is always indicated.